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Customer and Public Relations
Training Seminars

Customer and PR Training courses focus on the evolving world new ideas, technologies and techniques are emerging all the time

Customer Service and PR Training courses focus on the evolving world; new ideas, technologies and techniques are emerging all the time. Our aim is to give delegates a framework for thinking through these emerging trends and identifying those that are relevant to their organization.

Delegates leave with a deeper understanding of how to build credibility in their marketplace, so customers and other stakeholders trust their organisation and its leaders. They will also have practical models, tools, techniques and ideas they can easily use to deliver high performance in their roles on a daily basis. Each of these training courses are led by an experienced professional who has current experience consulting with multinational organisations in Europe, the Middle East, Africa and Asia. They understand the issues delegates are facing in their jobs.

June 2019
Course TitleDate VenueFee
Call & Contact Centre Workshop 16 – 20 Jun 2019 Dubai $4,950
The 10-day Strategic Planning and Management in the Public Sector 17 – 28 Jun 2019 Copenhagen $11,900
July 2019
Course TitleDate VenueFee
Managing and Leading Strategic Communication 08 – 12 Jul 2019 London $5,950
September 2019
Course TitleDate VenueFee
Managing Service Quality and Customer Satisfaction 16 – 20 Sep 2019 Beijing $5,950
Customer Management Specialist 16 – 20 Sep 2019 Beijing $5,950
Marketing Communications and Brand Management 22 – 26 Sep 2019 Dubai $4,950
Organisation and Relationship Systems in the Workplace 22 – 26 Sep 2019 Dubai $4,950
October 2019
Course TitleDate VenueFee
Customer Service Excellence 06 – 10 Oct 2019 Dubai $4,950
Best Practices in Communication and Relational Skills 13 – 17 Oct 2019 Dubai $4,950
SIMOPS 13 – 17 Oct 2019 Dubai $4,950
Mastering Business Etiquette & Protocol 13 – 17 Oct 2019 Dubai $4,950
The 10-day Strategic Planning and Management in the Public Sector 14 – 25 Oct 2019 Marrakech $11,900
Events & Conferences Management 27 – 31 Oct 2019 Dubai $4,950
November 2019
Course TitleDate VenueFee
Building a Customer-Centric Service Culture 03 – 07 Nov 2019 Dubai $4,950
Public Relations Professional 17 – 21 Nov 2019 Dubai $4,950
Public Relations and Corporate Communications 17 – 21 Nov 2019 Dubai $4,950
December 2019
Course TitleDate VenueFee
Advanced Communication Skills 01 – 05 Dec 2019 Dubai $4,950
Call & Contact Centre Workshop 01 – 05 Dec 2019 Dubai $4,950
Managing and Leading Strategic Communication 09 – 13 Dec 2019 Bangkok $5,950