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An Intensive 5-Day Training Course

Emotional Intelligence for Sales Professionals

Competency Framework for Understanding and
Applying EQ within a Sales Role

07 – 11 Sep 2020
 London   Fee: $5,950
30 Nov – 04 Dec 2020
 London   Fee: $5,950
*All fees are exclusive of VAT
Introduction

An ever-changing business environment requires new selling skills – old-fashioned techniques don’t work with today buyers. Most sales professionals excel in their hard skills, such as closing techniques, but pay little attention to empathy, rapport and self-confidence. Mastering emotional intelligence skills will have a huge impact on personal sales results and therefore on the company’s revenue. Leading sales teams with emotional intelligence, will help to increase turnover and create a positive culture within the company. Increased awareness of self and others will help to establish healthy relationships with customers, partners and suppliers and will stimulate better employee work performance.

Britannia’s highly interactive Emotional Intelligence for Sales Professionals has been designed to cover an array of relevant topics while focusing on those that are most critical to personal and business success is sales. The emphasis of the training will be on powerful methods and proven techniques for improving Emotional Intelligence of Sales Professionals. The participants will leave the training course with new ideas and skills they can implement immediately within their work environment.

Participants attending the Emotional Intelligence for Sales Professionals training course will develop the following competencies:

  • Understand the concept of emotional intelligence and its impact on sales
  • Identify and manage their own emotions
  • Increase awareness of emotions of others
  • Develop better empathy for sales success
  • Improve their conversational techniques
  • Identify different personality types
  • Understand the strategy of building referrals
  • Improve emotional intelligence in key aspects of sales process
For more information about this course request a callback from the contacts below

T: +44 161 618 1807
F: +44 161 618 1100
E: info@britannia-training.com



VAT Announcement: The Government of UAE have introduced Value Added Tax (VAT) on goods and services from 01-January-2018. In compliance with the legislation issued by the UAE Government, we will be applying a 5% VAT on the fees for all our programs and services offered from January 2018 as applicable and stipulated in the FTA circulars.